[ DevCourseWeb.com ] Advanced Troubleshooting Skills For Technical Support Spec.
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Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 44100 Hz
Language: English | SRT | Size: 856 MB | Duration: 2h 10m
What you'll learn
Understand the use of built-in Windows utilities to troubleshoot hardware and software issues
Basic command line introduction to create, delete and navigate folders directories
Introduction to DNS, DHCP, Networking and Remote Desktop Connections
Create and unlock users in Active Directory
Introduction to PowerShell Commands to Administer Windows Server 2019
Requirements
Course will explain all details from scratch, but general knowledge of IT concepts is a plus
A desktop or laptop computer to test labs and new configurations
Description
Do you want to start building your IT career path but you are not sure where to start? Do you feel that IT concepts are too complex? Or do you want to improve your existing troubleshooting skills? You are in the right place. I have great news for you. See below:
In order to become a successful IT Support or Desktop Support Engineer, you have to start from the basics, you will need to understand how computers interconnect in terms of hardware and software, you need to understand what is the command line and how it can help you easily to identify common network issues or even creating new files and folders. This is just basic. Later your future as a Technical Support professional will depend on your understanding of advanced hardware configurations, managing users throughout the network, creating users in the active directory, learn how to create them, reset the password, unlock the account and disable it.
These might sound like too much but no worries, we will go over these topics in our course, we will discuss printers functionalities, and how to troubleshoot them. we will guarantee that the information & examples provided here will maximize your learning experience and most important you will be able to remember it by practicing.
Course Structure
Use Winrar to Extract. And use a shorter path when extracting, such as C: drive
ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)
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