[ DevCourseWeb.com ] Creating Delighted & Devoted Customers
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Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz
Language: English | VTT | Size: 1.02 GB | Duration: 47m
What you'll learn
Master the practical tools, proven techniques and steps necessary to create ‘customer delight’ in your business (beyond customer satisfaction)
Requirements
No requirements
Description
The Business World Now
Do you deal with customers? Are their expectations getting higher? Are they wanting more for less? Is it getting harder to retain their loyalty? Would you like to discover ways to ‘delight’ and create ‘outstanding’ customer experiences that get them to tell others about you, come back for more and spend more?
The challenges facing many businesses today are greater than ever. In most market sectors, there is a massive choice of options and an abundance of suppliers. We live in a world where customer expectations are rapidly increasing, people are questioning much more and consumer trust is harder to win. We are also competing in a connected world where word of mouth (and ‘word of mouse’!) spreads much quicker and easier. The evidence clearly shows that it is the businesses that deliver consistently ‘outstanding’ customer experiences that are the ones that benefit from getting ahead and staying ahead of their competitors.
Who Is This Course For?
Use Winrar to Extract. And use a shorter path when extracting, such as C: drive
ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)
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