[ DevCourseWeb.com ] Salesforce Service Cloud Consultant Certification Course
Download More Courses Visit and Support Us -->> https://DevCourseWeb.com
Genre: eLearning | MP4 | Video: h264, 1280x720 | Audio: aac, 48000 Hz
Language: English | VTT | Size: 1.96 GB | Duration: 10h 51m
What you'll learn
All of the core concepts you need to understand in order to pass the Salesforce Service Cloud Consultant Certification Exam
Implement Salesforce Knowledge
Implement Lightning Service Console
Implement Live Agent
Implement Multiple Support Processes to Support Multiple Interaction Channels
Track Service Center Metrics and KPIs
Build Custom Service Apps
Requirements
This certification requires that you have an active Salesforce Administrator Certification
Description
The Salesforce Service Cloud Consultant Certification nstrates that you can implement the Salesforce Lightning Service Console, design service solutions on the Salesforce platform, and can implement OmniChannel, create Macros, and create custom apps to deliver world class service as a Service Cloud consultant.
Salesforce is currently the 7th most in demand IT skill in the world, and Salesforce Consultant Certifications help you rise above the competition. The Consultant Certifications are especially in demand by Salesforce Partner companies.
A Salesforce Certified Service Cloud Consultant designs and deploys solutions that support customer business processes and requirements using Salesforce applications. The consultant has experience designing solutions using the Service Cloud functionality and can lead the implementation of these solutions within a customer organization. The consultant has both contact center industry experience and expertise in Salesforce applications including the knowledge needed to implement multiple applications in common customer scenarios.
This course fully prepares you for the Service Cloud Consultant Exam. Throughout the duration of this course, I cover and nstrate each of the Knowledge Areas and core concepts you need to understand, such as:
Use Winrar to Extract. And use a shorter path when extracting, such as C: drive
ALSO ANOTHER TIP: You Can Easily Navigate Using Winrar and Rename the Too Long File/ Folder Name if Needed While You Cannot in Default Windows Explorer. You are Welcome ! :)
Download More Courses Visit and Support Us -->> https://DevCourseWeb.com
Get More Tutorials and Support Us -->> https://AppWikia.com
We upload these learning materials for the people from all over the world, who have the talent and motivation to sharpen their skills/ knowledge but do not have the financial support to afford the materials. If you like this content and if you are truly in a position that you can actually buy the materials, then Please, we repeat, Please, Support Authors. They Deserve it! Because always remember, without "Them", you and we won't be here having this conversation. Think about it! Peace...