Empathy In Customer Service: Daily Practices For Success
https://FreeCourseWeb.com
Published 7/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 714.83 MB | Duration: 0h 44m
Enhance Your Customer Support & Experience in Less Than 5 Mins a Day | Designed for Busy Customer Service Professionals
What you'll learn
Learn the benefits of becoming an effective listener in communication
Use active listening techniques to improve your communication skills
Identify and prevent internal and external barriers to listening
Build rapport and trust with your customers and clients
Gain a clear understanding of customer needs and wants
Enhance the likelihood of repeat sales and business
Create a positive and professional first impression
nstrate empathy and concern in communication
Understand what active listening is and why it's important
Requirements
No experience required.