[ FreeCourseWeb ] Udemy - Become a Professional Receptionist

[ FreeCourseWeb.com ] Become a Professional Receptionist

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Created by Global Corporate Academy | Published 11/2019
Duration: 5 hours | Video: h264, 1280x720 | Audio: AAC, 44 KHz, 2 Ch | 2.6 GB
Genre: eLearning | Language: English + Sub | 68 Lectures
A skilled corporate receptionist can increase the reputation of a company.

What you'll learn
Learn Types of Receptionist Roles
Improve Your Communication Skills
Learn to Take Messages
Learn to Deal with Difficult People
Improve Your Telephone Skills
Sharpen Your Note Taking Skills

Requirements
Module 1 - Receptionist Roles and Duties
Module 2 - Receptionist Skills
Module 3 - Phone Etiquette
Module 4 - Conflict Resolution
Module 5 - Dealing with Difficult People
Module 6 - Ultimate Note Taking System
Module 7 - Communication Skills
BONUS: Business Etiquette

Description
Receptionists are often the first employee of an organization to have contact with a customer or client.

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