[ FreeCourseWeb.com ] Mapping Customer Journeys & Dealing With Customer Complaints
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Created by Expert Academy | Published 11/2019
Duration: 44 mins | Video: h264, 1280x720 | Audio: AAC, 44 KHz, 2 Ch | 571 MB
Genre: eLearning | Language: English + Sub | Lectures
Increasing Sales Through a Better Understanding of Your Customers
What you'll learn
How to map customer journeys
How to increase sales
How to better understand their customers and their journey through the business
Requirements
A willingness to learn
Description
The customer experience is 70% of the buying decision, so providing a great customer experience is a critical factor for succeeding in business.
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