Introduction To Customer Feedback Management
https://DevCourseWeb.com
Published 9/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 995.61 MB | Duration: 1h 41m
A Blueprint to design and implement a customer feedback management system
What you'll learn
Understand the importance of customer and user feedback in driving business success and fostering customer-centricity.
Learn the key principles and best practices of feedback management.
Familiarize yourself with various feedback collection methods and tools.
Familiarize yourself with ways to analyze and interpret customer and user feedback.
Get insights on few techniques for prioritising feedback and setting actionable goals.
Explore strategies for effectively communicating feedback insights to stakeholders.
Develop an understanding of how to implement feedback-driven improvements and track their impact.
Understand ethical considerations and privacy concerns related to feedback management.
Requirements
Any interest in improving customer experience and learning how to build a customer feedback system