Udemy - Connect - Customer Service Excellence

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[ TutGator.com ] Udemy - Connect - Customer Service Excellence
  • Get Bonus Downloads Here.url (0.2 KB)
    • ~Get Your Files Here ! 1 - Introduction
    • 1 - Introduction English.srt (6.5 KB)
    • 1 - Introduction.mp4 (42.3 MB)
    • 2 - Communication and the Communication Model English.srt (8.2 KB)
    • 2 - Communication and the Communication Model.mp4 (57.6 MB)
    • 3 - Communication Barriers Enablers Tools and Impact English.srt (11.3 KB)
    • 3 - Communication Barriers Enablers Tools and Impact.mp4 (70.8 MB)
    • 4 - Oral and Written Comparison English.srt (6.4 KB)
    • 4 - Oral and Written Comparison.mp4 (46.4 MB)
    2 - Customer Service
    • 10 - Transaction Flow English.srt (18.7 KB)
    • 10 - Transaction Flow.mp4 (120.4 MB)
    • 11 - The Competency Framework English.srt (13.5 KB)
    • 11 - The Competency Framework.mp4 (81.9 MB)
    • 12 - Etiquette English.srt (20.4 KB)
    • 12 - Etiquette.mp4 (115.5 MB)
    • 13 - Customer Challenges English.srt (10.0 KB)
    • 13 - Customer Challenges.mp4 (67.6 MB)
    • 14 - Customer Challenges Handling Irate Customers English.srt (7.3 KB)
    • 14 - Customer Challenges Handling Irate Customers.mp4 (62.9 MB)
    • 15 - Finte tune your performance in Customer Service English.srt (13.9 KB)
    • 15 - Finte tune your performance in Customer Service.mp4 (91.5 MB)
    • 16 - Be the Best Avoid the stress English.srt (8.6 KB)
    • 16 - Be the Best Avoid the stress.mp4 (85.4 MB)
    • 17 - Course Recap English.srt (2.0 KB)
    • 17 - Course Recap.mp4 (14.7 MB)
    • 5 - What is Customer Service English.srt (5.4 KB)
    • 5 - What is Customer Service.mp4 (70.2 MB)
    • 6 - The Customer Journey Map English.srt (18.9 KB)
    • 6 - The Customer Journey Map.mp4 (118.1 MB)
    • 7 - 10 Steps in mapping a Customer Journey English.srt (13.8 KB)
    • 7 - 10 Steps in mapping a Customer Journey.mp4 (123.8 MB)
    • 8 - Who is the Customer English.srt (8.6 KB)
    • 8 - Who is the Customer.mp4 (65.9 MB)
    • 9 - Types of Customers English.srt (16.6 KB)
    • 9 - Types of Customers.mp4 (96.0 MB)
    • Bonus Resources.txt (0.4 KB)

Description

Connect - Customer Service Excellence



https://TutGator.com

Last updated 9/2020
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.30 GB | Duration: 2h 36m

Learn to connect with your customers through excellent customer service. Acquire the skills needed to be awesome today!

What you'll learn
What effective communication is
Why being proactive is the best approach to customer service
How to create a Customer Journey Map
What active listening and responding effectively entails
The four types of customers
How the Competency Framework applies in Customer Service
How to handle challenging customers
Level up strategies in Customer Service

Requirements
None



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leechers:14
Udemy - Connect - Customer Service Excellence

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1.3 GB
seeders:2
leechers:14
Udemy - Connect - Customer Service Excellence

Torrent hash: 1A1AD9633698903C90CEF603B26B18561E8B42FB