Customer Service Fundamentals. 2022
https://CourseLala.com
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 359 MB | Duration: 37m
Learn the Fundamentals of Excellent Customer Service and Long Term Customers.
What you'll learn
Strategies That will Ensure High Quality Customer Service.
Understanding the Customer Mindset to Understand Customer Needs.
Essential Skills Needed for World Class Customer Service.
Strategies to Handle Different Customer Interactions to WOW Your Customers.
Requirements
An Open Mind.
Lot of Enthusiasm to Learn.
Description
For every business organization, the goods and services provided are meant for a target audience; they are referred to as the customers. Advertising, marketing, and pitching, among others, would bring you customers and create awareness for your brand but what would keep these patrons is the customer service.
Customer service consists of those policies, plans, and activities that govern how your organization interacts with your customers. Customer service is how your company interacts with its customers, both in daily transactions and also as a problem-solving solution when issues arise. It has a direct and meaningful impact on your company’s profitability as your customer service team serves as the front-line response to your customer’s needs and is crucial for long-term customer retention.
